Privacy Policy

Welcome to GoTripza. We are committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect information when you use our website gotripza.com and related services.

We collect two types of information:

• Information you provide: When you search for a trip, we process your natural language query to extract destination details, dates, and travel preferences to return accurate results.
• Automatically collected usage data: We collect anonymised, aggregated data about site usage — such as page views, device types, and popular destinations — to improve user experience and service quality.

We use cookies solely for functional and analytical purposes. We do not use cookies for targeted advertising. Our cookies include:

• Session cookies: to remember your language and currency preferences during your visit.
• Anonymous analytics cookies: to understand how the site is used in aggregate.

You can manage or disable cookies from your browser settings at any time. Note that doing so may affect some site functionality.

We use collected data exclusively for:

• Processing search queries and returning relevant travel results.
• Improving the accuracy of our AI models for understanding user intent.
• Analysing overall site performance and identifying technical issues.
• Complying with legal and regulatory requirements.

We do not sell, rent, or trade your personal data under any circumstances. We share data only in the following cases:

• Affiliate partners:When you click a booking link, you are directed to our partner's website (e.g. Aviasales or Hotellook), and session data may transfer to them under their own privacy policy.
• Technical service providers: We use Supabase for anonymous event logging and Vercel for site hosting. These providers are bound by data processing agreements.
• Legal requirements: We disclose data if required by law or competent regulatory authorities.

Our site contains links to partner websites (airlines, hotels, booking platforms). We are not responsible for the privacy practices of these parties and encourage you to review their privacy policies before submitting any personal information.

We retain aggregated usage data for no more than 12 months from collection. We do not retain any personally identifiable information linked to individual users.

Under applicable data protection regulations, you have the right to:

• Access any personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to certain data processing activities.

To exercise any of these rights, contact us at: privacy@gotripza.com

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. This includes HTTPS encryption and regular security reviews.

We reserve the right to amend this policy at any time. Changes will be published on this page with an updated revision date. We encourage you to review this page periodically.

For any privacy-related questions or concerns, please contact us at: privacy@gotripza.com